We support families both on the ward and at home. That can include helping with travel costs, providing individual gifts that bring a moment of joy, supporting a child’s return home after treatment with home equipment and adaptation, and advocating for families when they need someone in their corner. We also signpost families to trusted mental health, financial and practical support, so they do not have to navigate an already complex and exhausting system alone.

This support matters because no family should have to face their child’s illness without help. By easing financial pressure, reducing isolation and taking care of some of the practical burdens, we help parents and carers focus on what matters most: being present with their child and making precious memories together. Every act of support—however small it may seem—can bring relief, dignity and hope at one of the most difficult times a family will ever face. Families facing serious illness often need both practical and emotional support, including help with travel and hospital stays; these pressures can be substantial and isolating.